Privacy Policy | Mason’s Roadside & Battery Service

Privacy Policy

Effective Date: October 6, 2025

Mason’s Roadside & Battery Service (“Mason’s,” “we,” “our,” or “us”) values your privacy. This Policy explains how we collect, use, and protect information when you use our website or contact us for roadside or battery services.

Information We Collect

  • Contact Details: Name, phone number, and any information you provide when you call or text for service.
  • Service Details: Vehicle type, issue, location, and service requested (battery, roadside, EV charging, etc.).
  • Device & Usage Data: IP address, browser type, and pages visited, collected through cookies and analytics tools.
  • Cookies & Similar Tech: We use first-party and third-party cookies for site functionality, analytics, and marketing measurement.

How We Use Your Information

  • Provide and schedule battery, EV charging, and roadside services.
  • Respond to calls, texts, or form submissions promptly.
  • Improve site performance and customer experience.
  • Measure marketing effectiveness through Google Ads and related analytics tools.
  • Protect against fraud, misuse, or security threats.

Cookies, Analytics & Advertising

We use cookies and similar tools to help our website function, analyze visitor activity, and measure ad performance. We may use Google Ads or remarketing to show relevant ads based on prior visits. Manage ad preferences at Google Ads Settings or learn more at Google’s Advertising Policies. To opt out of interest-based ads, visit the NAI opt-out page or YourAdChoices.

No EU/EEA Targeting: Our services and marketing are intended for U.S. customers only.

No Political Ads: Mason’s does not run political or sensitive-category advertising.

Sharing Your Information

  • Service Providers: Limited data may be shared with trusted vendors (e.g., analytics, hosting, dispatch) who must protect and use it only as directed.
  • Legal & Safety: We may share information when required by law or to prevent fraud or harm.
  • Business Changes: In a merger or sale, customer data may transfer as part of that transaction.

We Do Not Sell Personal Information

We never sell or trade customer information, and we do not share it for cross-context behavioral advertising under applicable laws.

Your Choices

  • Cookies/Ads: Adjust browser settings to block cookies; manage Google ads at Google Ads Settings.
  • Access/Update/Delete: You may request access to, correction of, or deletion of your data by calling us directly.
  • Do Not Track: We currently do not respond to “Do Not Track” browser signals.

Data Retention & Security

We retain information only as long as needed to provide services or comply with legal obligations. Reasonable safeguards are in place to protect data, though no system is 100% secure.

Children’s Privacy

Our website and services are not intended for children under 13. If we receive information from a minor, we will delete it promptly.

Changes to This Policy

We may update this Policy periodically. Any material changes will be reflected here with an updated effective date.

Contact Us

Mason’s Roadside & Battery Service
St. Augustine, FL
Phone: (904) 826-5449
Website: masonsroadsideservices.com